Shipping & Returns

SHIPPING POLICY

Devereux's shipping and returns policies are as follows. All orders are shipped Monday through Friday, excluding major and national holidays. Orders placed before noon Central time Monday through Friday typically ship out the same day. Orders placed over the weekend are processed and shipped the following Monday. Free ground shipping is applicable on orders being delivered within the United States. Refusal of Delivery If you refuse delivery of any order you placed it will be returned to our warehouse. You will receive a refund for the merchandise and tax paid but will incur a restocking fee. **Free shipping on orders applies to USPS ground shipping only. Please be aware that our free shipping offer does not guarantee 2 day delivery - especially during the Holiday Season. If you are needing a 2 day delivery guarantee, we would recommend an expedited shipping service for a fee.  

 

INTERNATIONAL SHIPPING POLICY

International orders can take between 1 and 6 weeks for delivery. Note, there is no tracking movement after the order leaves the US. International shipping normally takes 7-21 business days. In cases where customs processing is slow or delayed, delivery can take up to 6 weeks.

 

RETURN POLICY

We want you to be completely satisfied with your Devereux order. We will gladly accept your return in original condition, with all tags attached, within thirty (30) days of your order being placed. Included in every shipment is a return form. For a USPS return label please email us at info@dvrxthreads.com with your order number and the specifics of your return or exchange. Please also fill out the return form and include it with the package you are returning. If you are using your own shipping provider please send the return to: Devereux 1329 E. University Dr. Tempe, AZ 85281

 

All markdown items are FINAL SALE and may not be returned. All items marked FINAL SALE cannot be returned at any time. If you need to exchange for a different size, we will accept the exchange although the customer will be responsible for shipping fees.

 

Please note that shipping and handling charges incurred by Devereux Proper Threads are non-refundable. All returns will incur an $8 restocking fee. Refunds may take up to 10 business days to process. Upon receipt of returned goods, Devereux reserves the right to deny refund if the merchandise does not meet Devereux's shipping and returns policy requirements.